Terms & Conditions
All prices are Nett and do not include VAT which will be charged at the appropriate rate.
Availability 3-4 weeks.
Quotation subject to Emtek Ltd terms and conditions (supplied separately).
Payment Terms: 30 Days from the date of invoice.
Where a customer has no account and for first time orders a pro-forma invoice will be raised and payment MUST be received up front.
Quotation valid for 30 days.
1. Definitions
In these conditions the following terms shall have the following meanings:
“Company” means Emtek Ireland Ltd
“Customer” means any contract for the sale of goods or services by the Company to the Customer.
“Goods” means any goods forming the subject of this contract including materials incorporated in them.
2. Quotations
Quotations by the Company unless otherwise stated in them shall be open for acceptance within 30 days of the date of the quotation.
3. Contract
3.1 No contract shall come into existence until the Customer’s order (however given) is accepted by the earliest of:-
3.1.1 the Company’s written acceptance;
3.1.2 Delivery of the goods;
3.1.3 The Company’s invoice;
3.2 These conditions shall be incorporated in the contract to the exclusion of any terms and conditions stipulated or referred to by the Customer.
3.3 No variation or amendment of these conditions or oral promise or commitment related to it shall be valid unless committed to writing and signed by a Director of the Company.
4. Prices
4.1 The price includes all packaging.
4.2 The prices excludes VAT.
4.3 The Company will endeavour to notify the Customer of any price increases there may be from time to time but it is the Customer’s responsibility to check the price of goods at the time of ordering. Prices are those charged by the Customer at the date of despatch.
5. Payments
5.1 All invoices are payable 30 days after the date of invoice (unless otherwise stated) if the Customer has an approved Credit Account.
5.2 If the Customer does not have an approved Credit Account, payment must be made before the goods are delivered or collected.
5.3 The Company reserves the right to charge interest on any late payments and any legal charges incurred by the Company in collecting any overdue amounts which will be added to the Customer’s account.
5.4 The Customer must not withhold payment because of any dispute or claim.
6. Delivery
6.1 Deliveries will be made to the delivery address nominated on the delivery document.
6.2 Where possible, delivery will be made to the Customer’s requirements, but this can not be guaranteed and no liability will be accepted by the Company for late or wrong delivery of the goods.
7. Inspection, Shortages and Defects
7.1 The Customer must inspect the goods as soon as possible after it has been received by them and in any event within 24 hours of receipt by it.
7.2 Any shortages must be notified in writing to the Company within 3 days of receipt of Goods, stating batch numbers where possible.
7.3 Any defects must be notified in writing to the Company within 3 months of receipt of good, stating the batch numbers where possible.
7.4 No refund/credit relating to damaged goods or packaging will be awarded by the Company once the delivery note has been signed by the Customer or the Customer’s representative.
8. Return of Goods
8.1 Goods must be within shelf life.
8.2 Goods must be in a saleable condition.
8.3 Customers will be charged as follows:-
a) Goods returned by Customer 10% invoice value.
b) Goods collected by Customer 20% invoice value
c) No credit will be issued until Goods have been passed “fit for resale”.
9. Warranties, Scope of Contract and Extent of Liability
9.1 Any descriptions, illustrations, specifications figures as to performance, drawings and particulars of weights and dimensions.
9.1.1 submitted by the Company, or contained in the Company’s brochures, price lists or elsewhere, since they are merely intended to represent a general idea of the Goods and not to form part of the Contract to be treated as representations.
9.1.2 submitted by the Customers to the Company.
9.2 Any technical information, recommendation, statement or advice furnished by the Customer to the Company.
9.3 The application or use of the goods since the Company has no direct or continuous control over where and how they are applied.